── GENERAL FAQ'S

FAQ

Below you will the answers to the most commonly asked questions

CAN I DO A TOUR AT ANYTIME DURING THE YEAR?

Yes, our tours run all year round. You simply have to confirm with us if the dates you want are still available and with enough vacancies for your group.

 

CAN I BRING MY OWN BIKE?

For safety reasons, you can’t bring your bike. Our bikes are always in good conditions, are prepared by our technical team to take upon any challenges that may cross your way along the trails.

DO YOU HAVE 125CC MOTORBIKES AVAILABLE?

Yes we have 125cc motorbikes in our fleet. These can be ridden, legally, using a car driving license and an A1 motorbike license, with a minimum age of 16.

MAY I BRING MY OWN GEAR?

You don’t have to, but you can. We have all the equipment to keep you safe during the tour. When filling in the form, we ask for your exact sizes to have everything ready when you start the tour. This means that you do not have to worry about bringing the extra weight in your luggage.

DO THE TOURS HAVE TO BE IN A GROUP OR CAN THEY BE FOR A SINGLE PERSON?

It can be just one person, but as a matter of adventure, normally you have more fun if you go in a group. If you are unique, you can do it alone as well as join a group.

CAN WE GET THE TOUR WITHOUT ACCOMMODATION?

During our tours, staying at one of our partner hotels is part of the experience. The hotels are always of superior quality and will enable you to rest and sleep with the highest level of comfort. If you prefer, you can buy the tour without accommodation.

CAN I BRING MY FAMILY ALONG?

Yes you can. We also have some extra tour activity programs for your family, such as guided tours, boat trips,  animal watching, horse riding, visit the nearby islands , amongst others. Taking into account the time of year when you plan to do your tour, we will have to confirm what you want for your family. When making your reservation, please let us know what you want.

A PERSON OF OUR GROUP HAS A FOOD ALLERGY, COULD THAT BE A PROBLEM?

It won’t be a problem. Our partners, hotels and restaurants, are prepared for your restrictions as well as your tastes and preferences. In one of your booking forms you can communicate your preferences.

CAN I DO A TOUR ON MY OWN WITHOUT A GUIDE, BY JUST RENTING ONE OF YOUR MOTORBIKES?

For security reasons, this will not be possible. Our good knowledge of the region, the friendship with our partners, as with the security entities, are fundamental factors so that you can make your tour without any kind of concern.

WHAT SHOULD I BRING FOR THE TOUR?

You must have your personal documents with you. We advise you to have sports underwear and camelbak for your tour. If you are a citizen of the European Union, we also advise you to have your European Health Insurance Card with you.

IF I CANNOT PARTICIPATE IN THE TOUR, WHAT HAPPENS?

We are very flexible and allow the rescheduling of the tour if there is a strong reason. If you cancel your tour up to 30 days before the tour, you can request a refund.

IN PORTUGAL WHAT IS THE BEST TIME OF YEAR, IN TERMS OF WEATHER, TO DO A TOUR?

Portugal is a sunny country, with a pleasant climate almost all year round. The month of August is a period to avoid due to the extreme heat that is felt, mainly in the Algarve region. We can advise if you have doubts about when you want to take the tour.

WE ARE GROUP WITH DIFFERENT LEVELS OF RIDING, WILL THIS BE A PROBLEM?

No this will not be a problem.  We know exactly which itineraries to create to suit all tastes and levels of experience. If needed the group may be divided in two and have an extra guide to make sure everyone will enjoy the tour – at an extra cost.

MENU